Terms and Conditions

terms and conditions

Website Disclaimer

The content of this website is for information purposes only. Whilst every effort has been taken to ensure the accuracy of the information in this website, users are strongly urged to confirm important information, such as (but not limited to) prices of products and services availability, by email or telephone. Aurora Therapeutic Massage cannot be held responsible for any loss or damage resulting from any information contained in this website. Aurora Therapeutic Massage disclaims all warranties, express or implied, as to the accuracy of the information contained in the materials on this website. Aurora Therapeutic Massage reserve the right, in every case at its own discretion and for whatever reason, to amend content contained within this website, its corporate documentation and promotional material.

Appointments/Bookings

  • There are no minimum or maximum appointment lengths. This is dependent on availability of staff at Aurora Therapeutic Massage and the value of payment by the customer.
  • Same day bookings are available depending on availability.
  • Outside working hours bookings are available upon request and at the discretion of Aurora Therapeutic Massage.
  • Customers who cancel or rearrange bookings with less than 24 hours’ notice will be required to pay 50% of the service booked.

Gift Voucher Terms and Conditions

  • All prices includes GST.
  • Prices are subject to change without notice.
  • Payments can be received via our website using PayPal or direct bank transfer or in store via cash or credit card. No private health rebates available for the purchase of gift cards.
  • Gift Vouchers will expire 3 months from date of purchase.
  • Expired Gift Vouchers will not be honoured.
  • Failure to keep an appointment will result in the Gift Voucher becoming void.
  • No refunds will be given.
  • Aurora Therapeutic Massage will not be liable for any Gift Vouchers lost or stolen.

Gift Vouchers purchased online at atmassage.com.au

  • Electronic and printed vouchers are available.
  • Electronic vouchers will be emailed within 48 hours of money clearing. Each voucher will be customised to suit your order. I.e, names and total value.
  • Shipping will occur within 48 hours of payment clearing into our account. Email or postage.
  • Our bank details become available upon checkout completion.